以下是我寫給 Blogger 客服的信：
On February 21, 2008, readers of my blog reported that they could no longer view my blog on
http://shockway.blogspot.com/ . A page stating "This blog is in violation of Blogger's Terms of Service and is currently visible to authors only” is shown instead. Upon logging into my account, a message on the Dashboard said the same thing. At the time there were still several blogs on my dashboard, only 2 of which were open to the public (the rest were private, and most could only be accessed by myself exclusively.)
On the same day, I discovered that the search results Google turned up of my blog were labeled dangerous, and "could be harmful to your computer." Since I could swear that no malicious code whatsoever has been inserted to the blog, and to my best knowledge it has not been hacked either, I am totally lost as to why the blog would be labeled “dangerous.”
I installed website analytic tools that Google provided, and filled a form requesting clarification for its wronged accusation. To this day no reply has been received.
At the time I could still log in to my account and update/access my public blog,
http://shockway.blogspot.com/ , as well as update my other private blogs. Even though I’ve read the Blogger Help section extensively and sought for help on Google Groups, no satisfactory answer and no explanation was given on how to work it out with the brilliant folks at Blogger.com to help “uncensor” my blog.
The only explanation was that it might have been mistakenly marked by the Blogger robot, which strives to keep out spam and other inadequate content.My greatest question is this:
the only explanation I received as to cutting off my YEARS of work and my communication with the internet community was that I violated the TOS agreement. Violated HOW? Could you elaborate? I could think of no reasons WHY my blog would have violated the terms of agreement. There is NO copyright-infringing material available for download on my blog. The only controversial entry I could think of was an entry titled “Naked,” which featured a funny advertisement clip on YouTube. The clip featured a girl wearing nothing much, but totally is not, and should not be classified as, PORN. (It’s an advertisement for the public, for heaven’s sake!) If the pornographic standards in Blogger.com are so totally strict, there would be millions of blogs that ought to have been shut down years ago. If that is the reason for my blog being shut down, at least TELL ME!! I would totally remove that SINGLE ENTRY, without the slightest hesitation!
Don’t you at least owe me, a longtime loyal user of Blogger and various Google services, AN EXPLAINATION?? For causing so much DISTRESS and INCONVENIENCE?Unfortunately, that was not the worst. Today morning (02/23/2008 Taiwanese time),
I realized that the error message for my blog URL has changed abruptly. From not allowing public viewing to simply “THIS URL COULD NOT BE FOUND.” Greatly surprised, I logged into my account immediately. To my great dismay,
ALL BLOGS HAVE BEEN REMOVED FROM MY DASHBOARD!!! Not a single one is left. Where there used to be 7 blogs to modify and update freely, now it seems that all my blogs have been removed, or even worse, DELETED.
And all this in total discretion, without so much as a warning email explaining what and why this is happening.
As much as I am saddened by this ordeal, I am also very very confused. Why has my entire blog account been wiped out? Wiped CLEAN? What “violation” has my other blogs done? Most were only pure text, and only ENTIRELY consists of personal entries. I could not think of ANY occasion in which my other blogs may have violated the TOS agreement.
It is with great shock and sorrow that I fill this error form. For the wonderful developers of Blogger.com, this may be only one other blog with problems, a single user which may not matter to “the bigger picture.”
But to the user, it means everything… memories preserved, notes carefully archived for safekeeping, interaction with people I know or don’t know. It is the Keeper, of so much that is so significant and important to me. It is the fruit of numerous hours per day in front of the computer, pouring my soul into the keys. I cannot bear to lose it. That is why I write this long letter to you today; because you are the only ones that can help me salvage my memories.
So please help me. Thank you so very, very much.
-- A confused and sad user
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